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Digital Infrastructure

IT Monkey strives to be the digital transformation enabler of choice. We utilise specialised technology to solve traditional problems experienced in IT environments. Our digital solutions inspire innovation and creativity, bringing agility and speed to the delivery of our client’s transformations.Our integrated approach to digital transformation allows us to complete the puzzle for our customers.

Our Vision is to grow IT MONKEY into a global IT provider of Choice

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Contract Management

Reminder Notifications
Financial Tracking
Document Management
SLA Assessment Tool

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Professional Services

Business Analysis
Consulting and Resourcing
System Testing
Project Management

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IT Service Management

ITSM process development
ITIL3 framework implementation
Service
Strategy and Service Design
Service Transition, Service Operations

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Business Intelligence and Analytics

Data Quality
Master Data Management
Data Engineering and Migration
Data Governance

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Software Quality Assurance Testing

Manual Testing
Automated Testing
Performance Testing
Security Testing

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Application Lifecycle Management

Requirements Management
Business and Systems Analysis
Business Model Identification
Integration Analysis

Security Services

Dark Web and Security Monitoring
Email Security
Vulnerability Management
End-point Detection and Response

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Service Desk Centre

Create and Manage Tickets
Customer Support
Efficient Issue Resolution
Apply SLA's

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Software as a Service

Accessibility and Convenience
Automatic Updates
Scalability
Subscription-Based Pricing

SECURITY SERVICES

IT Monkey has partnered with best security vendors in key areas of Cyber Security products and services whilst adopting and deploying the same to critical company resources.

EMAIL SECURITY

Archiving, Security and Continuity on one platform
Centrally managed cloud solution
Ongoing Proactive Health Checks
Daily Inbound and Outbound Email Queue checks
SPAM Outbreak Support

USER AWARENESS

Enhance user awareness on all security concepts
Utilise phishing campaigns to simulate and highlight risky user behaviour
Automated training assignment and tracking
Full reporting on all aspects of security in the organisation.

VULNERABILTITY MANAGEMENT

Visibility into vulnerabilities
Implement a foundation for security leaders.
Having a common language and shared objectives.
Prioritising security threats intelligently
Continuous monitoring for proactive security in your network

END-POINT DETECTION AND RESPONSE

Eliminate / Detect and Remediate malware seen on Endpoints.
Visibility and monitoring of threats.
Manage and control of computing components.
Alert, response, and recovery of threats
Administration for delegated access control
Monitor for DLP sensitivity.
Root Cause Analysis of incidents
Automated reporting and alerting
Granular Policy control and documenting of policy

DARKWEB SECURITY AND MONITORING

Darknet monitoring and Identity Protection
Darknet Email Domain Monitoring
Darknet VIP monitoring
Instant interface to Darknet Data
Corporate Risk Exposure Analysis
Score API – measure Darknet Exposure

OUR PARTNERS

MIMECAST

Public Sector Partner of the year

2020

MIMECAST

Emerging Partner of the year

2021

MIMECAST

Reseller Partner of the year

2023

MIMECAST

Reseller Technical Excellence

2023

PROFILE SUMMARY

IT Monkey (Pty) Ltd is a South African company with international reach.

100% black owned level 1 B-BBEE contributor. IT Service company specialising in the following areas:

Security Services:

IT Monkey has partnered with best Cyber Security vendors. Our Security Service Profile includes deployment of key security products and services to our customers.

Professional Services:

Because IT Monkey understands our client’s needs, we specialise in pairing the most suitable solution or consultant with a client.

IT Service Management:

IT Monkey facilitates the ITSM process development and ITIL3 framework implementation for our clients.

Our Mission

To establish and maintain mutual beneficial business relationships with our trading partners
To develop our own solutions and be pioneers in our domain
To maintain a real and profitable growth
To play an active role in Job Creation & Skills Development

Our Core Values

Trust, Respect and Honesty form the foundation of our business
We are driven by Service Excellence
Responsibility and Accountability are core to all business transactions
We recognize and reward achievements/success
We encourage and contribute towards people development
We believe in equal opportunity for all people

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TWITTER

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Digital Infrastructure

Contract Management

Professional Services

IT Service Management

Business Intelligence and Analytics

Software Quality Assurance Testing

Application Lifecycle Management

Security Services

Service Desk Centre

Software as a Service

SECURITY SERVICES

EMAIL SECURITY

USER AWARENESS

VULNERABILTITY MANAGEMENT

END-POINT DETECTION AND RESPONSE

DARKWEB SECURITY AND MONITORING

OUR PARTNERS

MIMECAST

Public Sector Partner of the year

MIMECAST

Emerging Partner of the year

MIMECAST

Reseller Partner of the year

MIMECAST

Reseller Technical Excellence

PROFILE SUMMARY

Our Mission

Our Core Values

FACEBOOK

TWITTER

LINKEDIN